Privacy Policy

Last Updated: June 2026

LuxeSpa Wellness respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or interact with our services.

1. Who We Are

This website is operated by: Nafas Wellness Sdn. Bhd. Registration No. 202501031478 (1632890-V)

Business Address:
No.18, Jalan MJ 14, Taman Industri Meranti Jaya,
47120 Puchong, Selangor, Malaysia.

Email: [email protected]
Phone: +60 14-720 0232

2. Information We Collect

We may collect information that you voluntarily provide, including:

Name

Email address

Phone number

Company name

Booking details

Consultation requests

Information submitted through contact forms

We may also automatically collect certain technical information including:

IP address

Browser type

Device information

Pages visited

Referring website

Website usage data

3. How We Use Your Information

We may use your information to:

Respond to enquiries

Schedule consultations

Process breathwork class bookings

Provide quotations

Deliver customer support

Improve our website and services

Send relevant updates regarding our products and services

Comply with legal obligations

4. Marketing Communications

If you provide your contact details, LuxeSpa Wellness may contact you regarding:

Product enquiries

Service updates

Event invitations

Breathwork classes

Wellness workshops

Promotional offers

You may request to stop receiving marketing communications at any time by contacting us.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website performance and user experience.

Cookies may help us:

Understand website traffic

Measure marketing performance

Improve website functionality

Remember user preferences

You may disable cookies through your browser settings.

6. Third-Party Services

We may use third-party providers such as:

Google Analytics

Google Maps

YouTube

Meta (Facebook and Instagram)

Google Ads

Customer relationship management systems

Form and booking software

These services may collect information according to their own privacy policies.

7. Data Sharing

LuxeSpa Wellness does not sell personal information.

We may share information with trusted service providers who assist in operating our business, including website hosting, marketing platforms, analytics providers, and customer support tools.

Information may also be disclosed where required by law.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we take reasonable precautions, no internet transmission or storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide services

Respond to enquiries

Meet legal requirements

Resolve disputes

Maintain business records

10. Your Rights

Subject to applicable Malaysian laws, you may request:

Access to personal information we hold about you

Correction of inaccurate information

Withdrawal of consent where applicable

Deletion of information where legally permitted

Requests may be submitted using the contact details below.

11. Third-Party Websites

This website may contain links to third-party websites.

LuxeSpa Wellness is not responsible for the privacy practices or content of external websites.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page and become effective immediately upon publication.

Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact:

LuxeSpa Wellness
Email: [email protected]
Phone: +60 14-720 0232
Address: No.18, Jalan MJ 14, Taman Industri Meranti Jaya, 47120 Puchong, Selangor, Malaysia.